/mcp. Find the exact URL in Settings → Agent access. The intended hosted origin is https://app.bindo.ai; use the address supplied during onboarding.
For a local development instance:
BINDO_MCP_TOKEN privately in the client environment. Tools are filtered by token permissions. Read the bindo://guide resource when connecting.
A useful workflow
- Call
list_enquirieswithqueue: "unanswered". Follownexteven after an empty filtered page. - Call
get_enquiry_contextfor the selected enquiry. Check blockers and the latest inbound. - Inspect knowledge and assistant settings. Call
generate_reply_draft, or prepare a manual draft withcreate_reply_draft. - Return the saved draft ID and review reasons to staff. Do not claim the reply was sent.
save_knowledge, configure_assistant, configure_reply_rule, email setup, configure_integration and discover_integration_tools when explicitly delegated.
There is no MCP tool for sending a reply, granting connected-tool permissions or purchasing a subscription. Those are human decisions.